Croatian Speaking Customer Service Specialist

Ansius

Athens, Greece

Updated on June 7, 2026

  • Hybrid
  • Full-time
  • Entry Level
  • Travel
  • Competitive monthly salary plus performance bonuses, plus additional salaries according to Greek labor law

Job Description

Are you passionate about travel and helping people create memorable experiences? We are seeking motivated Croatian-speaking professionals to join our international travel support team based in Athens, Greece. This is an exciting opportunity to launch your career with a globally recognized travel platform while immersing yourself in one of Europe’s most vibrant destinations. You will begin with an intensive on-site training and onboarding period in Athens, followed by a flexible remote work arrangement within Greece.

As a Travel Consultant, you will be the primary point of contact for travelers and accommodation partners, delivering exceptional customer service to ensure a seamless travel experience from booking through to check-out. You will play a crucial role in resolving inquiries, assisting with bookings, and addressing any issues that may arise, all while maintaining a positive and solution-oriented approach.

Requirements

Critical Requirements

  • Native or fluent Croatian language skills
  • Good command of English (B2 level or higher)
  • Strong communication and problem-solving abilities
  • Comfortable using multiple systems and online tools
  • Positive attitude and willingness to learn
  • Availability to work full-time in rotational shifts
  • Ability to relocate to Athens, Greece for the initial 3-month on-site period

Important Requirements

  • Previous customer service experience
  • Experience in the travel industry

About

We are a globally recognized travel platform dedicated to helping people create memorable travel experiences. We foster a modern, multicultural work environment and are committed to supporting our employees' growth and well-being. Join our supportive international community and embark on a rewarding career journey.