Job Description
Join a leading international customer experience team in the vibrant city of Lisbon, Portugal! We are seeking enthusiastic and fluent Arabic-speaking Customer Support Representatives to provide exceptional service to our global clientele. This is an excellent opportunity to kickstart your career in a dynamic, multicultural environment with ample room for growth.
As a Customer Support Representative, you will be the first point of contact for customers, addressing their needs and ensuring a positive experience. You will handle inquiries through various channels, including phone, email, and chat, collaborating with internal teams to resolve issues efficiently and effectively. If you are a natural problem-solver with a passion for helping others and possess excellent communication skills in both Arabic and English, we encourage you to apply.
Requirements
Critical Requirements
- Fluent Arabic (C1/C2 level)
- Good English communication skills
- Possession of a valid Portuguese Residence Permit/Card OR Citizenship of an EU/EEA country (European passport)
Important Requirements
- Proven customer service experience
- Strong communication and interpersonal skills
- Excellent problem-solving abilities