Arabic-Speaking Customer Support Representative

Ansius (for a Confidential Client)

Lisbon, Portugal

Updated on July 13, 2026

  • On-site
  • Full-time
  • Entry Level
  • Customer Experience / Support
  • Up to €1,300/month (including allowances)

Job Description

Join a leading international customer experience team in the vibrant city of Lisbon, Portugal! We are seeking enthusiastic and fluent Arabic-speaking Customer Support Representatives to provide exceptional service to our global clientele. This is an excellent opportunity to kickstart your career in a dynamic, multicultural environment with ample room for growth.

As a Customer Support Representative, you will be the first point of contact for customers, addressing their needs and ensuring a positive experience. You will handle inquiries through various channels, including phone, email, and chat, collaborating with internal teams to resolve issues efficiently and effectively. If you are a natural problem-solver with a passion for helping others and possess excellent communication skills in both Arabic and English, we encourage you to apply.

Requirements

Critical Requirements

  • Fluent Arabic (C1/C2 level)
  • Good English communication skills
  • Possession of a valid Portuguese Residence Permit/Card OR Citizenship of an EU/EEA country (European passport)

Important Requirements

  • Proven customer service experience
  • Strong communication and interpersonal skills
  • Excellent problem-solving abilities