Czech-Speaking Customer Support Specialist

Ansius (for a Confidential Client)

Greece (Remote after Relocation)

Updated on August 4, 2026

  • Remote
  • Full-time
  • Entry Level
  • Customer Service
  • 1,200 - 1,500 EUR gross/month

Job Description

Our client is seeking a dedicated Czech-speaking Customer Support Specialist to join an international customer service team. This role offers a unique opportunity for professionals to relocate to Greece and transition into a remote work environment while supporting a diverse customer base. Our client expects the successful candidate to provide high-quality support via phone, email, and chat, ensuring that all account, product, and service-related inquiries are handled with professionalism. Our client requires the specialist to troubleshoot issues efficiently, escalate complex cases when necessary, and maintain accurate documentation of all interactions. Our client emphasizes the importance of meeting quality and productivity targets to ensure an exceptional customer experience.

Requirements

Critical Requirements

  • Native or fluent proficiency in Czech (C1/C2 level)
  • Good command of English (B2 level or higher)
  • Willingness to relocate to Greece
  • Ability to work independently in a remote environment

Important Requirements

  • Strong communication and problem-solving skills
  • Comfortable using multiple digital tools and software platforms

Nice to Have Requirements

  • Previous experience in a customer service or support role

About

Our client operates as an international leader in customer service, fostering a dynamic and multicultural work environment. Our client provides comprehensive relocation support for eligible candidates to ensure a smooth transition to Greece. Our client offers a competitive compensation package, including private health insurance, paid training, and performance-based incentives. Furthermore, our client is committed to the professional growth of its employees, providing ongoing career development opportunities.

How your application is reviewed

You get an instant result: After you apply, Ansius compares your CV with the role requirements and shows your match score in seconds.

What happens next: This score is used for pre-screening. If your score meets the employer's review threshold, your application moves forward for recruiter review. If not, you still receive a clear result immediately.

Why this is useful: This is not simple keyword matching. Ansius uses AI to understand direct, implied, and indirect evidence in your CV, similar to how recruiters review applications during manual screening.

How your CV match score is calculated

Your score is based on evidence found in your CV against the job requirements. The analysis considers clear statements, related experience, and supporting context, not only exact keyword matches. Recruiters can include extra role-specific criteria in this job, so this result may differ from the public CV match tool.

Critical Requirements: Core requirements that are essential for the role60% weight
Important Requirements: Important qualifications that strongly support fit30% weight
Nice to Have: Additional qualifications that can strengthen your profile10% weight

Use this feedback for your next application

The match breakdown shows which requirements had strong evidence and which did not. You can use it to improve your CV for this role and for similar roles.