Job Description
Our client is seeking a dedicated and professional Flemish-speaking Customer Support Agent to join their international team in Lisbon. In this role, the successful candidate will provide high-quality assistance to customers across various sectors, including travel, retail, and technology. Our client expects the agent to handle inquiries via phone, chat, and email with a focus on clarity, friendliness, and efficiency. Our client provides a stable work environment and the opportunity to work on diverse projects, ranging from fashion retail to technical product support.
Requirements
Critical Requirements
- Fluency in Flemish (native or near-native level)
- Good proficiency in English
- Must currently reside in Lisbon or the immediate surrounding area
- Availability to start in the position as soon as possible
Important Requirements
- Strong customer-focused mindset
- Ability to communicate clearly and professionally across multiple channels (phone, chat, email)
- Adaptability to support different project types (travel, retail, tech)
Nice to Have Requirements
- Previous experience in a customer support or call center environment
- Familiarity with CRM software or ticketing systems
About
Our client is a leading international service provider operating in the heart of Lisbon. Our client specializes in delivering high-quality customer support solutions for global brands in the travel, retail, and technology industries. Our client prides itself on maintaining a diverse and inclusive workplace that fosters professional growth and stability for all team members.