Job Description
Our client is seeking a dedicated and customer-focused German-speaking Customer Service Representative to join their team and support one of their esteemed clients. This is an on-site position based in Lisbon, Portugal, offering an excellent opportunity to leverage language skills and provide exceptional support to a German-speaking customer base.
As a Customer Service Representative, you will be the primary point of contact for customers, handling inquiries and resolving issues across various channels including phone, email, and chat. You will play a crucial role in ensuring customer satisfaction by delivering timely, accurate, and professional support, all while maintaining high-quality service standards. If you are a proactive communicator with a passion for helping others and possess fluency in German and English, our client encourages you to apply.
Requirements
Critical Requirements
- Native or fluent German (C1/C2 level)
- Good English communication skills (B2+ level)
- Customer-oriented mindset with strong communication skills
- Basic computer proficiency
- Ability to work on-site in Lisbon, Portugal
Important Requirements
- Previous customer service experience is an advantage
About
Our client is a company that values exceptional customer support and is looking for individuals who can contribute to a positive customer experience. They are committed to providing a supportive work environment for their employees.