Hebrew-Speaking Customer Service Representative – Social Media & Advertising Support
Ansius (for a Confidential Client)
Lisbon, Portugal
Updated on September 9, 2026
- On-site
- Full-time
- Entry Level
- Customer Service / Digital Advertising
- 1,400–1,700 EUR gross per month
Job Description
Our client is seeking a motivated Hebrew-speaking Customer Service Representative to join a dynamic team supporting one of the world's most recognizable social media platforms. Our client operates within a fast-paced advertising ecosystem, ensuring that content remains safe, accurate, and compliant for the Hebrew-speaking market. In this role, the successful candidate will act as a key point of contact for Government, Political, and Advocacy partners. Our client requires a professional who can monitor advertisements, identify inappropriate content, and troubleshoot issues before they escalate. Our client offers an environment where precision, empathy, and speed are highly valued. Responsibilities include gathering and verifying information related to advertising content, triaging requests from various stakeholders, and maintaining clear communication with partners while ensuring all content meets strict compliance standards.
Requirements
Critical Requirements
- Native or fluent Hebrew (C1/C2 level)
- Good command of English (B2+ level)
- Ability to work with sensitive or political content in a professional, neutral manner
- Availability to work rotating shifts (40 hours/week, Sunday–Thursday or Monday–Friday)
- Legal right to work in Portugal or eligibility for relocation support
Important Requirements
- Strong attention to detail and analytical thinking
- Ability to handle escalations with empathy and professionalism
- Comfortable working in a fast-paced, target-driven environment
Nice to Have Requirements
- Previous experience in customer service, content moderation, or trust & safety roles
- Interest in politics, government affairs, or online advertising ecosystems
About
Our client is a global leader in the tech and social media space, maintaining a modern city-center office in vibrant Lisbon. Our client provides a comprehensive training program and onboarding process to ensure all team members are fully equipped for success. Our client offers a fixed-term renewable contract with a path to permanent employment after three years. Additionally, our client provides private health insurance after six months and extensive relocation support for international candidates, including flight reimbursement, an annual flight ticket home, and shared company accommodation. Our client also supports employee well-being by offering free language lessons, organized sports activities, and regular social events.
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