Job Description
Our client is seeking a dedicated Italian Speaking Customer Service Representative to join their international support team. In this role, the successful candidate will provide high-quality assistance to Italian-speaking customers, ensuring an excellent experience across various communication channels. Our client operates in a fast-paced, multicultural environment where professional communication and efficient problem-solving are highly valued. The role requires a willingness to relocate within the EU, with full relocation support provided by our client.
Requirements
Critical Requirements
- Native or fluent Italian language proficiency (C1/C2 level)
- Professional proficiency in English (C1 level or higher)
- Valid EU citizenship with the legal right to work within the European Union
- Willingness to relocate within the European Union
Important Requirements
- Strong verbal and written communication skills
- Proven problem-solving abilities
- Flexibility to work in rotating shifts
- Basic computer literacy and ability to learn internal systems
Nice to Have Requirements
- Previous experience in a customer support or call center environment
- Experience with CRM software or ticketing systems
About
Our client is a growing international organization committed to delivering exceptional service to a global customer base. Our client fosters a diverse and inclusive workplace that encourages professional growth and development. By providing comprehensive training and relocation assistance, our client ensures that new team members are well-equipped to succeed in their roles.