Italian Speaking Customer Service Representative
Ansius (for a Confidential Client)
EU-based (Relocation required)
Updated on September 16, 2026
- On-site
- Full-time
- Entry Level
- Customer Service / BPO
- 1100-1500 EUR per month
Job Description
Our client is seeking a dedicated Italian Speaking Customer Service Representative to join their international support team. In this role, the successful candidate will provide high-quality assistance to Italian-speaking customers, ensuring an excellent experience across various communication channels. Our client operates in a fast-paced, multicultural environment where professional communication and efficient problem-solving are highly valued. The role requires a willingness to relocate within the EU, with full relocation support provided by our client.
Requirements
Critical Requirements
- Native or fluent Italian language proficiency (C1/C2 level)
- Professional proficiency in English (C1 level or higher)
- Valid EU citizenship with the legal right to work within the European Union
- Willingness to relocate within the European Union
Important Requirements
- Strong verbal and written communication skills
- Proven problem-solving abilities
- Flexibility to work in rotating shifts
- Basic computer literacy and ability to learn internal systems
Nice to Have Requirements
- Previous experience in a customer support or call center environment
- Experience with CRM software or ticketing systems
About
Our client is a growing international organization committed to delivering exceptional service to a global customer base. Our client fosters a diverse and inclusive workplace that encourages professional growth and development. By providing comprehensive training and relocation assistance, our client ensures that new team members are well-equipped to succeed in their roles.
How your application is reviewed
You get an instant result: After you apply, Ansius compares your CV with the role requirements and shows your match score in seconds.
What happens next: This score is used for pre-screening. If your score meets the employer's review threshold, your application moves forward for recruiter review. If not, you still receive a clear result immediately.
Why this is useful: This is not simple keyword matching. Ansius uses AI to understand direct, implied, and indirect evidence in your CV, similar to how recruiters review applications during manual screening.
How your CV match score is calculated
Your score is based on evidence found in your CV against the job requirements. The analysis considers clear statements, related experience, and supporting context, not only exact keyword matches. Recruiters can include extra role-specific criteria in this job, so this result may differ from the public CV match tool.
Use this feedback for your next application
The match breakdown shows which requirements had strong evidence and which did not. You can use it to improve your CV for this role and for similar roles.