Turkish-Speaking Customer Support Specialist
Ansius (for a Confidential Client)
Lisbon, Portugal
Updated on September 9, 2026
- On-site
- Full-time
- Entry Level
- Customer Support / BPO
- 1,250 EUR gross/month
Job Description
Our client is seeking a dedicated Turkish-Speaking Customer Support Specialist to join their international team in Lisbon. In this role, our client expects the successful candidate to provide high-quality support to users of a leading global digital platform. Our client provides a multicultural environment where the specialist will handle inquiries via phone, email, and chat. Our client requires the specialist to troubleshoot technical issues, manage accounts, and maintain high service standards while documenting interactions accurately. Our client offers a collaborative atmosphere where the specialist will work alongside internal teams to ensure optimal customer satisfaction.
Requirements
Critical Requirements
- Native or fluent proficiency in Turkish (C1/C2 level)
- Good command of English (B2 level or higher)
- Valid EU citizenship or a valid Portuguese work permit
Important Requirements
- Excellent communication and problem-solving skills
- Comfortable working with multiple digital tools and software
- Ability to thrive in a fast-paced, multicultural environment
Nice to Have Requirements
- Previous experience in a customer service or support role
About
Our client is a leading global digital platform provider. Our client operates a modern office in Lisbon and prides itself on fostering a diverse, international work environment. Our client offers comprehensive benefits including paid training, private health insurance, and performance bonuses. Furthermore, our client provides relocation support, including accommodation assistance and flight reimbursement for eligible candidates, to ensure a smooth transition for new team members.
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